During last week’s terrorist attacks in Mumbai, Twitter was undoubtedly the best source of news. When CNN was left with nothing but speculation to fill air time, Twitter was carrying live reports from the scene. During the events some were complaining that Twitter was helping the terrorists, but security authority Bruce Schneier points out:
This fear is exactly backwards. During a terrorist attack — during any crisis situation, actually — the one thing people can do is exchange information. It helps people, calms people, and actually reduces the thing the terrorists are trying to achieve: terror. Yes, there are specific movie-plot scenarios where certain public pronouncements might help the terrorists, but those are rare. I would much rather err on the side of more information, more openness, and more communication.